Books I Read in 2020

2020 was a good year for reading. Madeline Ashby, Company Town (2016) One of a number of books on this list that I found browsing through the ebooks available thanks to my local library system. A mystery that replaces a proper detective with a...

How to say No to a Client

Client ideas for change or improvement are almost always an indicator of their investment. It can be an investment in the product itself. It can also be an investment in some meaningful aspect of organizational culture or operations to which the...