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Client ideas for change or improvement are almost always an indicator of their investment. It can be an investment in the product itself. It can also be an investment in some meaningful aspect of organizational culture or operations to which the product is somehow connected.

Governments can do things at scale, especially things that tie into our shared understanding of life and society. For example, any entity with resources and a wide theater of activity can collect large and important data sets — but it’s generally only the government that releases the data for the...

A round-up of some of the intriguing, insightful, and/or thought-provoking things I read over the last week.

A round-up of some of the intriguing, insightful, and/or thought-provoking things I read over the last week.

A round-up of some of the intriguing, insightful, and/or thought-provoking things I read over the last week.

A round-up of some of the intriguing, insightful, and/or thought-provoking things I read over the last week.

A round-up of some of the intriguing, insightful, and/or thought-provoking things I read over the last week.

A round-up of some of the intriguing, insightful, and/or thought-provoking things I read over the last week.